31400 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document clearly explains what information we collect, how it is used, and your rights as a 31400 platform user in Malaysia.
Information We Collect
When you register and use the 31400 platform, we collect several categories of information to keep our services running securely and smoothly. This information is collected directly from you or automatically as you use the platform.
Account information includes your full name, email address, phone number, date of birth, and the username you registered with. This information is required to verify your identity and grant access to your account.
Device and browser information collected automatically and includes device type, operating system, browser version, IP address, screen resolution, and session data. This helps us optimise the user experience, particularly on the smartphones used by the majority of Malaysian users.
Payment information — including account holder name, bank account number (stored in encrypted format), and transaction history in MYR — are collected to process deposits and withdrawals. Full card numbers and banking passwords are never stored on our servers.
Usage data such as pages visited, games played, session duration, and interaction patterns are also recorded for internal analytics purposes to improve the quality of the 31400 platform.
How We Use Your Information
Handling registration, identity verification, secure login, and account recovery when needed.
Processing MYR deposits and withdrawals, verifying payments, and maintaining accurate financial records.
Sending notifications about active promotions, platform updates, and important information relating to your account.
Detecting suspicious activity, preventing fraud, and ensuring compliance with platform usage policies.
Cookies & Usage Tracking
31400 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
Essential cookies are required for core platform functions such as maintaining your login session, remembering language preferences, and ensuring security during active sessions. These cookies cannot be disabled without affecting platform functionality.
Analytics cookies used to understand how users interact with the platform — which pages are visited most, where users spend the most time, and where they may encounter issues. This data helps us continuously improve the 31400 platform.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality or your experience on the platform.
Data Storage, Security & Third-Party Sharing
Security & Data Storage
All user data is stored on secure servers protected by 256-bit SSL encryption — the same standard used by Malaysian banking institutions. Data is not retained longer than necessary for the stated purposes, and deletion procedures are carried out periodically for old records that are no longer required.
Account passwords are stored in hashed format and cannot be viewed by any platform staff. Access to the user database is restricted to only those personnel who genuinely require it, based on the principle of least privilege.
Third-Party Sharing
31400 does not sell, rent, or share users' personal information with any third party for marketing purposes without your consent. However, we do share necessary information with:
- Payment processors — to securely process MYR deposit and withdrawal transactions. These processors are bound by strict data protection agreements.
- Technical service providers — such as cloud computing services and security monitoring that support platform operations, subject to confidentiality agreements.
- Legal authorities — where required by applicable Malaysian law or a valid court order.
In all of the above cases, any information shared is strictly limited to what is necessary.
Your Rights as a User & How to Contact Us
You may request a copy of all personal data we hold relating to your account at any time.
If your information is inaccurate or out of date, you may request a correction through your account dashboard or by contacting our support team.
You may request deletion of your account and personal data, subject to minimum legal record-retention requirements.
Policy Updates & How to Contact Us
31400 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to active users through the platform. We encourage you to review this page periodically to stay informed about how we protect your information.
For any privacy-related enquiries, data access requests, or concerns about how we handle your information, please contact the 31400 support team:
Email: [email protected]
You may also refer to FAQ page us for prompt answers to common questions about privacy and your account.
Confident in Our Data Protection?
Your privacy is fully protected at 31400. Register with confidence and start enjoying the leading online entertainment platform for Malaysian users.